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This notice describes the privacy policy (“Privacy Policy” or “Policy”) of www.artchemy.io/, which is operated by Artchemy, having its principal office at Mexico City 14420, Mexico (hereinafter referred to the “Company” or “Artchemy” or “us” or “our” or “we” or “Site” or “Website”). In this Policy, you shall be referred as “you” or “your”, “user” or “users”. This Privacy Policy explains what information of yours will be collected by us when you access the Website or make purchases with us, how the information will be used, and how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share your information with anyone, except as described in this Privacy Policy. The use of information collected through our Site shall be limited to the purposes described under this Privacy Policy and our Terms of Use. Additionally, if you are a resident of European Union (EU), European Economic Area (EEA) or United Kingdom (UK), or if you are a California resident, we are bound by the applicable law to make certain disclosures to you. Please also read our GDPR & CCPA statement in conjunction with this Privacy Policy. By visiting our Site or providing your personal information to us or making purchases with us, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any personal information that you provide, as described below. IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.
1. What Information About Our Users is Collected? 2. How do we use this Information? 3. Deleting your information 4. Cookies and Similar Technologies 5. Sharing of Information 6. Storage and Security of Information 7. Links to Third Party Sites 8. GDPR and California Law Compliance 9. How do we Respond to Legal Requests? 10. Children Privacy 11. How do I Withdraw my Consent? 12. Governing Law and Dispute Resolution 13. Questions? 14. Suggestions?
Information that you provide us: We collect the information you provide when you use our services, including without limitation, when you sign up for an account, browse our website, make a payment, engage with us through any social media platform, share your feedback, submit a complaint, communicate or interact with us in any manner. This can include Financial Information, Personally Identifiable Information (PII) as well as non-PII information. The examples include your full name, phone number, email, preferences, blockchain address, social network profiles, profile pictures, votes, ratings, comments, ideas, your queries etc. We also collect information about how you use our services, such as the content you engage with or the frequency and duration of your activities. Information that we collect when you use the Website: We also collect information while you access, browse, view or otherwise use the Website. In other words, when you access the Site we are aware of your usage of the Site, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information. Information that we collect from third party sources: You can engage with us through social media websites or mobile applications. When you engage with us through social media sites, such as Instagram, Facebook, Twitter, TikTok, etc, you allow us to have access to certain information from your social media profile based upon your privacy preference settings on such platforms. Payment Method: We may collect your payment method in order to sell products and services. However, we rely on Stripe and for all our payment processing, we do not store or see your credit card details ourselves. Good Judgment: We suggest that you exercise good judgment and caution while providing your personal information.
We use all the information we have to help us provide, support and improve our services. We use the information collected from you for the following purposes: To create and update your account; to deliver merchandise; to provide you our content and services; to assess queries, requirements, and process requests for products and services; to enhance your online experience, including as a way to recognize you and welcome you to the Site; to improve our sites, and products/services by tracking your activities; to be able to deliver our services, personalize content, and make suggestions to you; to send you marketing communications, newsletters, communicate with you about our services; to let you know about our policies and terms. We also use your information to respond to you when you contact us; we use the information we have to help verify accounts and activity, and to promote safety and security of our services, such as by investigating suspicious activity or violations of our terms or policies. We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to deliver our services and to make improvements to our services. We use your information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm us, our users, or the public; to respond to summons, court orders, directions or other judicial processes; to provide information to law enforcement agencies or in connection with an investigation on matters related to public safety.
Your information, account and the feedback/content that you share on our platform is yours. You can at any time delete the same. However, you acknowledge that we may retain some of the information deleted for a reasonable period of time in order to comply with legal requests. You can request us to delete your information by writing to us at (legal@artchemy.io). Note that any information stored in a blockchain might not be deletable, and may stay there forever. Such is the nature of blockchain technology, and you understand and agree that this is beyond our control.
Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to other website. We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The Website uses a browser feature known as a cookie, which assigns a unique identification to your computer. However, in case you do not wish for us to collect such information, simply change the cookie settings on your web browser. For more information, please refer to our Cookie Policy available on our website.
Whenever you post or share the content on the Site, some of such content (for example, your feedback), including your name may be publicly viewable by the users of our Site. We share your personal information with our third-party hosting service provider, namely DigitalOcean, whose servers are spread across New York city (www.digitalocean.com/). We share your sensitive personal data, such as your payment information with the third-party payment gateway service provider, namely, Stripe. We may share your browser behavior with analytics companies such as Google Analytics. We share some of your personal information with our third-party printing and delivery partner, namely, Printify (www.printify.com/) to print and deliver your merchandise. Printify may use the services of further third parties for shipment fulfilment. You can check out the terms and other policies of Printify on www.printify.com/. We keep your information safe and do not share your information with any other third party. However, if we merge with or are acquired by another company or we sell our Website or business unit, or if all or a substantial portion of our assets are acquired by another company, in those cases, your information will likely be one of the assets that would be transferred. We may also share your information in response to legal request. Please refer to Section 9.
Storage: Your data is stored at DigitalOcean. The data that DigitalOcean collects, is stored in New York (USA). We also store information in our offices. We do not share it with any third party, except for the limited purposes as mentioned in the Section 5. The servers and databases in which information may be stored may be located outside the country from which you accessed this website, and in a country where the data protection and other laws may differ (and be less stringent) from your country of residence. You hereby consent to any such cross-border transfer of your personal information. Retention: Personal information that we collect, access or process will be retained only so long as necessary for the fulfillment of the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or authorized by law. Personal information that is no longer required to fulfil the identified purposes will be destroyed, erased or made de-identified or anonymous. Security: We, DigitalOcean, and Stripe, employ reasonable security practices to ensure that the information is safe and secure with us. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also, we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.
The Website may contain links to third-party websites, service providers and online services that are not owned or controlled by us, such as OpenSea, YouTube and others. We have no control over, and assume no responsibility for such websites and online services. Be aware when you leave the Website; we suggest you read the terms and privacy policy of each third-party websites, service provider and online service that you visit.
If you are from European Union (EU), European Economic Area (EEA) or United Kingdom (UK), or you are a California resident, in such cases we want to inform you that we are compliant with GDPR and CCPA. Please refer to our GDPR & CCPA document as posted on our Website.
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals and government authorities. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off of our Services. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
Protecting children's privacy is important to us, and therefore our Website is not intended for children. We do not direct the Website to, nor do we knowingly collect any personal information from, such children. If you are not of majority (or above) as per the law of jurisdiction that applies to you, you are not authorized to use our website, our services or our products, without the permission and supervision of your lawful guardian. If we learn that a child has provided personally identifiable information to the Website, we will use reasonable efforts to remove such information from our database. Please contact us at (legal@artchemy.io) if you believe we knowingly or unknowingly collected information described in this Section.
If you provide your email to us, you will automatically start receiving promotional emails and direct mail from us. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by using the "Unsubscribe" button within the emails we send to you.
Unless provided by the relevant statute, rules or directives applicable to the jurisdiction in which you reside, in case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Website, or our services, the governing law and dispute resolution mechanism as provided in the Terms of Use shall apply to this Privacy Policy as well.
In the event you have any grievance regarding anything related to this Privacy Policy, Terms of Use, or with any content or service of Website or our Product, in that case you may freely write your concerns through your registered email to the Grievance Officer/Designated Representative below: Email: legal@artchemy.io
We welcome your comments regarding this Privacy Policy. Please write to us at (legal@artchemy.io). Last updated on 2022.05.05.
